Overview
This course teaches how to write formal correspondence, minutes, and reports, and how to conduct interviews effectively. Learners practise structured communication that conveys ideas clearly and professionally — a valuable skillset for any business environment.
What you'll learn
This course delivers the following NZQA unit standards — 9 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 11095 | 3 cr | Write business correspondence to convey complex ideas and/or information |
| 1296 | 3 cr | Conduct informal interviews |
| 3494 | 3 cr | Write minutes for a formal meeting |
What you'll be able to do
By the end of this course you'll be able to:
- Write business correspondence to convey complex ideas and/or information
- Conduct informal interviews
- Write minutes for a formal meeting
Who it's for
Anyone wanting polished professional communication skills.
How you'll learn & what it costs
This course is delivered to groups, schools and workplaces only.
For groups & schools
We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.
Request a group quoteMy micro-credential shows my experience and study to employers.— Ākonga
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout