Browse Courses — Industry Training Solutions

These courses are delivered to groups, schools and workplaces only. If you're enrolling as an individual, get your employer or school to get in touch — request a group quote and we'll take it from there.

51 courses

Groups & Schools

Service

ITS Customer Care Champions

Help your learners stand out for exceptional service.

Understand Customer Service

Lay the groundwork for success in the service industries.

Customer Service Kickstarter

A fun, hands-on introduction to customer service.

Retail Ready — Level 2

Prepare learners to excel in the retail environment.

Practical skills for confident retail employees.

Equip your people with the essentials for retail success.

Give learners a real taste of hospitality.

Add a touch of class to learning.

Food Safe, Service Smart

Build a foundation of safety and service excellence.

Hospitality Skills Essentials — Level 2

The perfect introduction to the world of hospitality.

Great Coffee and Safe Food — Level 2

Essential training for future baristas and food handlers.

Retail Ready — Level 3

Advance your learners' retail expertise.

Advanced Customer Service

Turn good service into great service.

Great Coffee and Safe Food — Level 3

Raise the bar for coffee excellence.

Success in Cafe Service

Deliver service that shines.

An introduction to the culinary world.

Hospitality Skills Essentials — Level 3

Prepare learners for higher-level hospitality roles.

Bartenders Kickstarter

Give aspiring bartenders the head start they need.

Responsible service starts here.

ITS Responsible Employee

Set your people up for success from day one.

Toolkit for Study, Work and Life — 2 Days

Give your learners the essentials to start strong.

Toolkit for Study, Work and Life — 5 Days

A comprehensive foundation for life, study, and employment.

ITS Self Management Toolkit

Support learners to take ownership of their wellbeing and performance.

Help your students or clients turn aspiration into action.

Team Barbecue — Level 2

Teamwork at its most engaging.

Tutuki — To Extend, Succeed

Extend capability and build confidence.

Prepare For Employment

Make the step from learning to earning smoother.

X Factor Plus — Level 2

Develop essential skills that employers notice.

ITS Employability Programme

A complete pathway from classroom to workplace.

Business Communication Basics

Build workplace communication capability.

Hāpai — To Lift Up, Support, Elevate

Lift confidence, communication, and self-awareness.

Team Barbecue — Level 3

Leadership through collaboration.

Create confident leaders who communicate with purpose.

X Factor Plus — Level 3

Prepare future leaders for success.

Workplace Communication

Strengthen communication across your organisation.

Support skill growth for those already employed.

Business Communication 101

Enhance professional communication and confidence.

Business Communication Kickstarter

A confidence-building introduction to professional communication.

Build awareness that keeps people safe at work and in life.

Essential safety and first-aid training for every workplace.

Managing Workplace Impairment

Promote safer, more responsible workplaces.

Focused care for infants and children.

Keep first-aid skills sharp and compliant.

Provide Basic Life Support

The four-hour essentials of life support.

Comprehensive one-day first-aid training.

Level 2 1 day (8 hrs)

NZ First Aid Certificate

The full standard of workplace first-aid competence.

Level 2 & 3 1.5 days (12 hrs)

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Groups & Schools

Inclusive

Hot Chocolate and Barista Basics

A relaxed, confidence-building introduction to coffee.

Bring learning to life through creativity and connection.

Food, friendship, and confidence come together.

ITS Positive Employee

Grow self-management and workplace-readiness skills.

ITS G.R.E.A.T Service

Empower learners to deliver service with pride.

Level 2 2 days

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