Overview
This lively course introduces the skills required to work confidently in cafés and food-service settings. Participants practise food safety, counter service, and beverage preparation while learning how to deliver friendly, efficient service. A perfect introduction to hospitality for schools and community groups.
What you'll learn
This course delivers the following NZQA unit standards — 13 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 14440 | 2 cr | Prepare and clear areas for counter food service for a commercial hospitality establishment |
| 28145 | 2 cr | Interact with customers in a service delivery context |
| 14425 | 5 cr | Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality environment |
| 167 | 4 cr | Practise food safety methods in a food business under supervision |
What you'll be able to do
By the end of this course you'll be able to:
- Prepare and clear areas for counter food service for a commercial hospitality establishment
- Interact with customers in a service delivery context
- Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality environment
- Practise food safety methods in a food business under supervision
Who it's for
Schools and community groups new to hospitality.
How you'll learn & what it costs
This course is delivered to groups, schools and workplaces only.
For groups & schools
We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.
Request a group quoteCourse content was explained in a very easy to understand manner.— Ākonga
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout