Overview
Learners practise writing clear internal and external correspondence, short reports, and graphics-based documents. They gain confidence using workplace language and presentation styles that employers expect. A practical option for secondary students or adult learners preparing for administrative or customer-service roles.
What you'll learn
This course delivers the following NZQA unit standards — 8 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 3488 | 3 cr | Write business correspondence for a workplace |
| 3492 | 3 cr | Write a short report |
| 1280 | 2 cr | Use graphics in communication |
What you'll be able to do
By the end of this course you'll be able to:
- Write business correspondence for a workplace
- Write a short report
- Use graphics in communication
Who it's for
Learners preparing for administrative or customer-service roles.
How you'll learn & what it costs
This course is delivered to groups, schools and workplaces only.
For groups & schools
We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.
Request a group quoteCourse content was explained in a very easy to understand manner.— Ākonga
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout