Overview
Participants expand their knowledge of food safety, coffee production, and responsible alcohol service. They gain confidence working across a range of hospitality settings while understanding compliance and customer-care obligations.
What you'll learn
This course delivers the following NZQA unit standards — 9 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 168 | 4 cr | Demonstrate knowledge of food contamination hazards and control methods used in a food business |
| 17284 | 3 cr | Demonstrate knowledge of coffee origin and production |
| 4645 | 2 cr | Demonstrate knowledge of maintaining a responsible drinking environment as a server in licensed premises |
What you'll be able to do
By the end of this course you'll be able to:
- Confidently apply your knowledge of food contamination hazards and control methods used in a food business
- Confidently apply your knowledge of coffee origin and production
- Confidently apply your knowledge of maintaining a responsible drinking environment as a server in licensed premises
Who it's for
Hospitality staff stepping up to higher-level roles.
How you'll learn & what it costs
This course is delivered to groups, schools and workplaces only.
For groups & schools
We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.
Request a group quoteGood to know
Live Online is delivered as a two-day workshop, with assessments completed during class.
I found it cool how I never felt uncomfortable — it was very inclusive.— Ākonga
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout
Common questions
Is this an NZQA-recognised course?
Yes. ITS is an NZQA Category 1 provider (#7837) — the highest rating in New Zealand. On completion we report your unit standards directly to NZQA.
How do I pay?
After you enrol or enquire and we confirm your place, you'll receive a secure online payment link — pay by card in a couple of clicks. Group and employer bookings receive a single invoice with 14-day terms.
What's included?
All learning and assessment materials, marking, an e-certificate on completion, NZQA reporting where applicable, and one free re-sit if you need it. Prices are excl. GST, per person.
Can you train our whole team?
Yes — face-to-face and live online are delivered to groups, and we bring everything to your workplace, school or marae anywhere in NZ. Talk to our Student Success Team on 0800 464 487.