Overview

Learners discover the art of preparing and serving traditional High Tea with flair. From sandwiches to table service, they practise hospitality etiquette, customer care, and presentation skills — building confidence and attention to detail in a fun, social environment.

What you'll learn

This course delivers the following NZQA unit standards — 10 credits in total. Every unit is reported to NZQA on successful completion.

Unit	Credits	Standard
22428	2 cr	Prepare and serve tea
14436	4 cr	Provide table service for a commercial hospitality establishment
13281	2 cr	Prepare and present basic sandwiches for service
57	2 cr	Provide customer service

What you'll be able to do

By the end of this course you'll be able to:

Prepare and serve tea
Provide table service for a commercial hospitality establishment
Prepare and present basic sandwiches for service
Provide customer service

Who it's for

Learners wanting hands-on table-service and presentation skills.

How you'll learn & what it costs

This course is delivered to groups, schools and workplaces only.

For groups & schools

We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.

Request a group quote

I found it cool how I never felt uncomfortable — it was very inclusive.

— Ākonga

What's included

All learning & assessment materials
Marking of assessments
One free re-sit if required
E-certificate on completion
NZQA reporting of achievement
Tutor support throughout

Common questions

Is this an NZQA-recognised course?

Yes. ITS is an NZQA Category 1 provider (#7837) — the highest rating in New Zealand. On completion we report your unit standards directly to NZQA.

How do I pay?

After you enrol or enquire and we confirm your place, you'll receive a secure online payment link — pay by card in a couple of clicks. Group and employer bookings receive a single invoice with 14-day terms.

What's included?

All learning and assessment materials, marking, an e-certificate on completion, NZQA reporting where applicable, and one free re-sit if you need it. Prices are excl. GST, per person.

Can you train our whole team?

Yes — face-to-face and live online are delivered to groups, and we bring everything to your workplace, school or marae anywhere in NZ. Talk to our Student Success Team on 0800 464 487.