Overview
Through roleplay and practical activities in Seaside Sally's, learners develop product knowledge, host responsibility, and customer-engagement skills. The course introduces responsible alcohol service and prepares participants to work safely and professionally in licensed environments.
What you'll learn
This course delivers the following NZQA unit standards — 10 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 21853 | 5 cr | Provide hospitality sales and service opportunities to customers |
| 4645 | 2 cr | Demonstrate knowledge of maintaining a responsible drinking environment as a server in a licensed premise |
| 14420 | 3 cr | Describe alcoholic and non-alcoholic beverages |
What you'll be able to do
By the end of this course you'll be able to:
- Provide hospitality sales and service opportunities to customers
- Confidently apply your knowledge of maintaining a responsible drinking environment as a server in a licensed premise
- Clearly describe alcoholic and non-alcoholic beverages
Who it's for
Aspiring bartenders and licensed-premises staff.
How you'll learn & what it costs
This course is delivered to groups, schools and workplaces only.
For groups & schools
We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.
Request a group quoteWe loved that we could give our people a fresh learning experience.— Community partner
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout