Overview
This course prepares learners for the pace and expectations of café work. They practise engaging with customers, identifying sales opportunities, and creating welcoming, efficient service experiences that encourage repeat business. An excellent choice for schools or providers seeking strong café-service outcomes.
What you'll learn
This course delivers the following NZQA unit standards — 10 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 14441 | 5 cr | Provide café service in a hospitality establishment |
| 21853 | 5 cr | Provide hospitality sales and service opportunities to customers |
What you'll be able to do
By the end of this course you'll be able to:
- Provide café service in a hospitality establishment
- Provide hospitality sales and service opportunities to customers
Who it's for
Learners aiming for confident café-service roles.
How you'll learn & what it costs
This course is delivered to groups, schools and workplaces only.
For groups & schools
We bring the tutor and materials to your workplace, school or community venue anywhere in NZ, and issue one invoice for the whole group. Get in touch and we'll confirm dates, numbers and pricing for your group.
Request a group quoteEasy — all the hard work and administration is done. The confidence I saw in the students was heartwarming.— Secondary school teacher
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout