Overview
Participants build confidence through teamwork, communication, stress management, and self-organisation. They also develop practical understanding of employment law and personal presentation. A proven pathway for learners transitioning from education into real work environments.
What you'll learn
This course delivers the following NZQA unit standards — 20 credits in total. Every unit is reported to NZQA on successful completion.
| Unit | Credits | Standard |
|---|---|---|
| 9677 | 3 cr | Communicate in a group/team which has an objective |
| 12349 | 3 cr | Demonstrate knowledge of time management |
| 12355 | 3 cr | Describe strategies for managing stress |
| 24871 | 2 cr | Complete complex forms |
| 1979 | 3 cr | Describe an employment relationship, and the application of employment law |
| 62 | 3 cr | Maintain personal presentation and a positive attitude in a workplace involving customer contact |
| 33019 | 3 cr | Communicate in an organisation |
What you'll be able to do
By the end of this course you'll be able to:
- Communicate in a group/team which has an objective
- Confidently apply your knowledge of time management
- Clearly describe strategies for managing stress
- Complete complex forms
- Clearly describe an employment relationship, and the application of employment law
- Maintain personal presentation and a positive attitude in a workplace involving customer contact
Who it's for
Learners transitioning from education into employment.
How you'll learn & what it costs
Choose the delivery style that suits you. All prices are per person, excl. GST.
Correspondence
$500+GST ppSelf-paced learning packages on our Cloud Assess platform. 8 weeks to complete, with tutor support throughout.
Enrol — CorrespondenceMy micro-credential shows my experience and study to employers.— Ākonga
What's included
- All learning & assessment materials
- Marking of assessments
- One free re-sit if required
- E-certificate on completion
- NZQA reporting of achievement
- Tutor support throughout
Common questions
Is this an NZQA-recognised course?
Yes. ITS is an NZQA Category 1 provider (#7837) — the highest rating in New Zealand. On completion we report your unit standards directly to NZQA.
How do I pay?
After you enrol or enquire and we confirm your place, you'll receive a secure online payment link — pay by card in a couple of clicks. Group and employer bookings receive a single invoice with 14-day terms.
What's included?
All learning and assessment materials, marking, an e-certificate on completion, NZQA reporting where applicable, and one free re-sit if you need it. Prices are excl. GST, per person.
Can you train our whole team?
Yes — face-to-face and live online are delivered to groups, and we bring everything to your workplace, school or marae anywhere in NZ. Talk to our Student Success Team on 0800 464 487.